Testimonials
September 21, 2011
Work done on time, within estimate (on a challenging job).
A separate matter was corrected by the least expensive route, avoiding a replacement part.
I was also credited for an overcharge on a previous repair, the credit originating with C4K. An example of a superior orientation toward customer service, and primary focus on the relationship.
Mark W, West Olive
October 11, 2011
Cars for Keeps did a great job checking over a Mercury Sable that I was considering purchasing from an individual. They inspected it for less than $24 and gave me peace of mind on my purchase. Since I am not from Grand Haven, I was unfamiliar with any shops there, but I felt completely trusting of these guys. They were great and I bought the car because they said it was in great condition.
Aaron T, Grand Rapids
September 16, 2011
Ordered from tire rack for installation at your shop. Turned out even a better deal that I had thought because I had 4 tires to install. Wifi and soda really make it a pleasure to wait. Thanks for your good work. I have already passed your name on to co-workers. I will be back.
Daniel B. Grand Rapids
September 20, 2011
You did a great job, as usual. All of the warning lights that have filled my dashboard for the last few months are gone! Thanks again for the feedback and the honesty. My 1999 Buick leaves your place renewed every time.
Dennis K. Grand Haven
I was able to walk in with a car problem with no appointment. They test drove the car and then were able to get parts and fix it the same day while I waited. Very accommodating !
Pat G. Grand Haven
October 27, 2011
Provided fluid flush/preventive maintenance and new tires for our Acura MDX. Over 160,000 miles and it drives like new again. Picked up and dropped off the vehicle at my wife’s work. Could not be happier with our experience.
Josh S, Muskegon
Your dedication to customer service is obvious each time I bring any of my several vehicles in for service. Three of my four vehicles have been serviced this past year at cars 4 keeps.
I would like to see a frequent customer discount. Other than that. Excellent !
Don M, Grand Haven
Note from C4K: We let Don know of our many options for frequent customers. Our Car Care Club is one of the best. Another one is our Five 4 Three oil change card. Get Five full service oil changes for the price of three!
November 4, 2011
I don’t pay much attention to price when I’m having my vehicle worked on, so I honestly can’t tell you how these guys compare with other people. The thing that has sold me on them is this:
1) Quality. They use good parts, and they take their time. They do quality work, and I trust them with my $60k vehicle.
2) Effort & Hunger. When you think of auto mechanics, typically you think of people who are set in their ways, and are very old fashioned. These guys are refreshingly different. They use the Internet, email, and SMS services to keep you up to date, and they obviously continue to learn more and more, even about the newest models.
I’m from out of town, and will only live in Grand Haven for another few months. I’ll be very sorry to say goodbye to these guys.
Patrick K, Grand Haven
Great job, quick and smooth. Noticed a slight vibration at speed and rescheduled for another balance. Was smooth at first, not unusual for tires to settle in and have to reballance. I like it perfect. Scheduled for tomorrow, no problem, thanks.
Tom S, West Olive
Thanks again, Peter. Your shop was recommended by my local shop in Traverse City (Dave’s Garage) as the place in the Muskegon area to have a vehicle inspected that I was considering for purchase. I am glad I took their advice and contacted you. I greatly appreciate your very thorough work and the detailed explanation of your findings. Very professional from first contact through completion. Thanks, too, for the shuttle service.
Roger R, Traverse City
